Terms of Use

Your use of the Services is governed by these Terms of Use, our Privacy Policy, and any additional posted policies (collectively, this Agreement). Use of the Website is voluntary. If you do not agree to this Agreement, you must discontinue use of the Website immediately.

We may update this Agreement at any time, with or without notice, subject to applicable law. Continued use of the Website after changes are posted constitutes acceptance of those changes. We may terminate or restrict your access at our sole discretion for any reason.

The Website is intended for use by persons located in the United States and Canada. We make no claims that the Website is appropriate for use elsewhere. You are responsible for compliance with all applicable local laws.

We may collect information including your name, email, phone number, and billing/shipping/payment details (Account Information). You are responsible for keeping your Account Information accurate and your login credentials confidential, and for all activity under your account. Notify us immediately of any unauthorized use. We are not liable for losses resulting from your failure to safeguard your account, and we reserve the right to deny or terminate registration at our discretion.

To place an order, you must meet the applicable age requirement described above and comply with all applicable local, state, and federal laws and regulations.

Where shipping is available and permitted, eligible products will be shipped to a valid address that complies with the shipping restrictions posted on the Website. Unless otherwise stated at checkout, purchases are made pursuant to a shipment contract: risk of loss and title transfer to you once items are delivered to the third-party carrier. You are responsible for filing any claims directly with the carrier for damaged or lost shipments.

Promotional discounts are typically limited-time and may not be combined with other offers. We reserve the right to limit quantities of any product at our sole discretion.

All product features, specifications, images, and prices shown on the Website are subject to change without notice and are approximate. Actual products may vary due to display settings, growing or production conditions, and other natural variation; such variation is not a defect. If a product is materially not as described, your sole remedy, subject to applicable law, is to return it unused with an explanation of the discrepancy.

The Website may occasionally contain typographical errors or inaccuracies regarding product descriptions, pricing, or availability. We reserve the right to correct these at any time, including after an order is submitted. If pricing or other information is corrected after your purchase, contact us and we will work with you to cancel or adjust the order.

The Website and Services do not provide medical, nutritional, or wellness advice.

Curaleaf staff are not licensed health care providers, and information shared through the Services is for general educational purposes only — not a substitute for professional medical advice. Please do not share confidential medical information, your birth date, or your social security number with us through any channel; if you choose to do so, it is at your own risk. Always consult a qualified physician or health care provider regarding any health condition or before starting a new regimen, and never delay seeking professional advice because of something read or heard through our Services.

You may not attempt to breach Website security, probe for vulnerabilities, interfere with service to other users, send unsolicited communications through the Website, reverse-engineer any part of the Website, or use bots, scrapers, or automated data-collection tools — including for training machine learning or artificial intelligence models — except as we expressly permit. Violations may result in civil or criminal liability and termination of access.

All design, text, graphics, and other materials on the Website (Content) are owned or licensed by Curaleaf and protected by copyright, trademark, and other applicable laws. No rights to Content are granted to you except as expressly stated. You may not reproduce, distribute, modify, or create derivative works from the Content without our prior written consent.

If you submit reviews, comments, images, or other content (User Content) to the Website or our social channels, you are solely responsible for it. We may remove any content we deem abusive, false, infringing, unlawful, or otherwise objectionable, at our sole discretion and without notice. By submitting User Content, you grant Curaleaf a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, and distribute it, and you represent that it does not violate any law or third-party right, contain private information about others, or misrepresent your identity.

If you believe content on the Website infringes your copyright, send a notice meeting DMCA requirements to our designated Copyright Agent:

We do not accept or review unsolicited ideas or proposals. Any such submission becomes our sole property without compensation to you, and we have no obligation to respond, keep it confidential, or return it.

Information you provide through the Website is subject to our Privacy Policy.

We use cookies, pixels, session-replay tools, and similar technologies to record browsing and chat activity for quality control, customer service, fraud prevention, security, and marketing, in accordance with our Privacy Policy.

The Website and Services are provided "as is" and "as available," without warranties of any kind, to the fullest extent permitted by law. We do not guarantee uninterrupted or error-free operation, or that results from use of the Website will meet your expectations. Your use is at your own risk.

Curaleaf and its affiliates are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the Website, even if advised of the possibility. By using any product purchased through the Services, you assume full responsibility for its proper handling and use and any resulting effects.

These limitations do not apply to liability arising from our gross negligence, willful misconduct, or death or bodily injury caused solely by our acts or omissions, and may not apply in jurisdictions that restrict such disclaimers.

You agree to release Curaleaf , its affiliates, and their respective representatives from claims arising out of disputes with other users or third-party sites linked to the Website, and to indemnify and hold them harmless from claims, losses, and reasonable attorneys' fees arising from your use of the Website, breach of this Agreement, or content you post. This section survives termination of this Agreement.

Claims not subject to arbitration or small claims court must be brought in state or federal courts located in Fairfield County, Connecticut, and you consent to that jurisdiction. This Agreement is governed by Connecticut law. Any claim must be brought within two (2) years after it arises or it is permanently barred.

Before initiating arbitration, you agree to first attempt informal resolution by notifying us, describing the dispute and desired resolution. Both parties agree to engage in good-faith discussion, including at least one phone or video call, within sixty (60) days. Applicable deadlines are tolled during this period.

Except as set out below, disputes between you and Curaleaf will be resolved through binding individual arbitration under the AAA Consumer Arbitration Rules rather than in court, and both parties waive the right to a jury trial. Arbitration will be heard by a single arbitrator, and proceedings will be kept confidential. To begin arbitration, send a signed letter describing your claim to our Legal Department at the Stamford, CT address above at least ten (10) business days before filing. Either party may instead bring qualifying claims in small claims court. Neither party may bring claims on a class or representative basis, and no "public injunction" relief may be awarded by an arbitrator. This section survives termination of your relationship with Curaleaf.

This section limits your right to a court action, a jury trial, class participation, broad discovery, and certain remedies.

If twenty-five (25) or more similar claims are filed around the same time by coordinated counsel, they will proceed through a staged batching and mediation process described in the full Agreement, designed to manage claims efficiently while preserving each party's rights. Applicable deadlines are tolled during this process.

We may terminate or restrict your access at our sole discretion for any violation of this Agreement. Provisions relating to intellectual property, disclaimers, liability limits, and dispute resolution survive termination.

The Website may link to third-party sites provided solely for convenience. We do not endorse and are not responsible for the content of any linked site; access them at your own risk.

Products are sold for personal or household use only, not for resale or export. We reserve the right to refuse, limit, or cancel orders that appear to violate this section, including orders that appear to be placed by resellers or unauthorized distributors. You are responsible for complying with all applicable laws regarding possession and use of any purchased product.

For quality assurance, Curaleaf may record and monitor calls to and from our team. By using our Services, you consent to such recording and monitoring.

We may modify, suspend, or discontinue the Website or Services, in whole or in part, at any time without notice, and we are not liable for doing so.

Headings are for reference only. Nothing in this Agreement creates a partnership, agency, or employment relationship. Our failure to enforce a provision is not a waiver of our right to do so later. This Agreement constitutes the entire understanding between you and Curaleaf regarding use of the Website, superseding prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect.